Frequently Asked Questions

1. Do you have a physical store?

We operate 100% online to keep prices low and pass the savings on to you.

2. Where do you ship?

We ship anywhere in South Africa. Contact us if you’re outside SA to check for options.

3. How long is delivery?

Most orders arrive within 2–5 working days, depending on location and stock availability.

4. Do you offer warranties?

Yes, all products have a manufacturer’s warranty. Warranty length depends on the product.

5. Can I return my order?

Returns are accepted within 7 days of delivery if the product is unused and in original packaging.

6. Do prices include VAT?

Yes, all prices shown include VAT.

7. Do you offer bulk discounts?

Yes, wholesale pricing is available for bulk orders — perfect for gyms and studios.

8. Is assembly required?

Some products are delivered pre-assembled, while others require easy setup. Instructions are provided.

9. Do you create custom gym packages?

Yes, we can create bundles tailored to your needs and budget.

10. How do I track my order?

We’ll send you a tracking number as soon as your order is shipped.